Privacy Policy

Privacy Policy

COMPANY REGISTERED NAME – KAIZEN POOL TECHNOLOGY

KAIZEN POOL (“we” or “us”) is committed to protecting the privacy of our customers. This Privacy Policy applies to the information we collect when you use our website, purchase our products, or interact with us in any other way.

This Privacy Policy describes how “KAIZEN POOL” collects, uses and discloses your Personal Information when you visit or make a purchase from the Site.

Device information:

  • a version of the web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Purpose of collection:

  • to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection:

  • collected from you. Behavioural Advertising
    As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.

Information We Collect:

  • Personal information such as your name, email address, mailing address, phone number, and payment information when you create an account, place an order or sign up for our email list.
  • Information about your browsing and purchasing history is on our website.
  • Information about your interactions with us, such as customer service inquiries.

Use of Information:

  • To process and fulfill your orders, including sending you order confirmations, shipping updates, and tracking information.
  • To communicate with you, such as sending you promotional emails or responding to your customer service inquiries.
  • To improve our website, products, and services, and to personalize your experience on our website.
  • To comply with legal and regulatory requirements.

Sharing of Information:

  • We will not share or sell your personal information to any third parties for marketing or advertising purposes.
  • We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
  • We may also share your personal information as required by law, such as in response to a subpoena or court order.

Security:

  • We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
  • However, no security measure can be 100% effective, and we cannot guarantee the security of your personal information.

Changes to this Policy:

  • We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us:

  • If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]

Comments

  • When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
  • An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

  • If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

  • If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
  • If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

  • Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
  • These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

  • If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

  • If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

  • If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

  • Visitor comments may be checked through an automated spam detection service.